Request Account & Data Deletion
Last updated: 26 September 2026
We respect your right to control your personal information. If you want your Checkpoint Watch account and the data associated with it deleted, you can do that right here — instantly and securely. We'll process your request promptly and confirm once it's done.
What gets deleted
- Your account (username and password, stored as a one-way scrypt hash).
- Your integrity score and integrity history.
- Your reports and flags associated with the account.
- Your device identifier and push-notification (FCM) token.
- Any telemetry tied to your account or device.
Checkpoint alert data is never stored with your real name or email, and reports we can't attribute to a specific account are kept only as anonymised aggregate road-safety data.
How to request deletion
Option 1 — Delete now (instant)
Sign the request by entering your account credentials. This permanently deletes your account and all associated data from our systems. This cannot be undone.
Option 2 — Email us
If you can't sign in (forgotten password, or you only ever used device mode), email support@checkpointwatch.app with the subject line "Account deletion request". Include your username or the device ID shown in the app so we can find your account.
We'll send a confirmation once your account and data have been deleted.
Option 3 — Via the app
Open the app, go to Account > Sign Out. Signing out ends your session. For full deletion of the account and its data, use the form above or email us and we'll assist.
What happens next
- We verify the request by your username and password (the form above does this automatically).
- We permanently delete the account and associated data from our systems.
- The page confirms deletion instantly, or we confirm by email for email requests.
Instant deletions complete in seconds. Email requests are verified and completed within 30 days, as is standard practice, and usually much sooner.
Questions?
Contact our support team at support@checkpointwatch.app, or read our Privacy Policy for full details of how we handle your information.